At pl68, the privacy of every player is treated as a non-negotiable responsibility. This Privacy Policy explains in plain, clear terms what personal data pl68 collects from Pakistani players, why it is collected, how it is used and stored, who it may be shared with, and what rights you hold over your own data.
All pl68 player data is protected using 256-bit SSL encryption in transit and AES-256 encryption at rest. Security protocols are reviewed and updated continuously.
pl68 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes — ever. Your data is used solely to operate your pl68 account.
You have the right to access, correct, and request deletion of your personal data held by pl68 at any time. Submit a request through pl68 customer support.
pl68 retains personal data only for as long as is necessary to fulfil the purposes stated in this policy or as required by applicable law and regulatory obligations.
pl68 ("pl68", "we", "us", "our") operates the online casino and sports betting platform accessible at pl68.pro, including all associated mobile pages, account dashboards, and support interfaces (collectively, the "pl68 Platform"). The protection of your personal data is a fundamental commitment of pl68 and is treated with the same seriousness as platform security and fair play.
This Privacy Policy applies to all individuals who access or use the pl68 Platform in any capacity — including registered account holders, visitors who browse pl68.pro without registering, and individuals who contact pl68 customer support. By accessing or using the pl68 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read alongside the pl68 Terms & Conditions and the pl68 Responsible Gaming Policy, both of which form part of the complete agreement governing your relationship with pl68.
For the purposes of applicable data protection law, pl68 is the data controller responsible for the personal data collected through the pl68 Platform. As data controller, pl68 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.
pl68 operates under an international gaming licence and is subject to the data protection requirements imposed by that licensing authority, as well as any additional obligations arising from the applicable laws of the jurisdictions in which it operates.
Questions, requests, and complaints relating to the processing of your personal data by pl68 should be directed to pl68's data protection contact at [email protected].
pl68 collects the following categories of personal data from users of the pl68 Platform. The specific data collected depends on the nature of your interaction with pl68 — for example, a registered account holder will have more data collected than an anonymous site visitor.
| Category | Examples | Collected From |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Account registration; KYC verification |
| Contact Data | Mobile number, email address, city of residence | Account registration; support interactions |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details (HBL, UBL, Meezan Bank), transaction history in PKR | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic collection on platform access |
| Usage Data | Games played, bets placed, wager amounts, login frequency, session duration | Automatic collection during platform use |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| KYC Documents | Scanned CNIC, proof of address, payment method ownership evidence | Identity verification process |
pl68 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is contained in standard government-issued identity documents submitted for KYC purposes.
pl68 collects your personal data through several distinct channels, depending on how you interact with the pl68 Platform:
pl68 processes your personal data only where a valid legal basis exists for doing so. The legal bases on which pl68 relies are as follows:
pl68 uses the personal data it collects for the following specific purposes:
pl68 does not sell your personal data to any third party. pl68 shares your personal data only in the following limited and controlled circumstances:
All third-party service providers engaged by pl68 are contractually bound to process your personal data only in accordance with pl68's instructions, to implement appropriate security measures, and to keep your data confidential.
pl68 operates internationally and, as a result, your personal data may be transferred to and processed in countries outside of Pakistan. Such transfers may occur in connection with pl68's use of third-party service providers — including KYC verification providers, cloud infrastructure providers, and fraud prevention services — that are located or operate in other jurisdictions.
Where personal data is transferred to a country that does not provide a level of data protection equivalent to that applicable under pl68's licensing framework, pl68 will ensure that appropriate safeguards are in place to protect your data, which may include:
By using the pl68 Platform, you acknowledge and consent to the transfer of your personal data to countries outside of Pakistan for the purposes described in this Privacy Policy, subject to the safeguards described in this section.
pl68 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law or regulatory obligation. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account identity and KYC data | 5 years after account closure | AML regulatory obligation |
| Financial transaction records | 5 years after transaction date | AML regulatory obligation |
| Betting and gaming history | 3 years after account closure | Dispute resolution; licensing obligation |
| Customer support records | 3 years after case closure | Legitimate interests; dispute resolution |
| Technical and usage logs | 12 months from collection | Security and fraud prevention |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation (consent records) |
At the end of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you. Where data is anonymised rather than deleted, the resulting anonymised dataset may be retained indefinitely for statistical and analytical purposes.
The pl68 Platform uses cookies and similar tracking technologies to ensure the proper functioning of the platform, to improve your experience, and to collect usage analytics. A cookie is a small text file placed on your device by the pl68 Platform when you visit. Cookies do not contain executable code and cannot access other files on your device.
pl68 uses the following categories of cookies:
You can control cookie behaviour through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and receive warnings before cookies are placed. Please note that disabling certain cookies may affect the functionality of the pl68 Platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.
As a user of the pl68 Platform, you hold the following rights with respect to your personal data held by pl68. These rights may be exercised by submitting a written request to pl68 at [email protected]. pl68 will respond to all valid data rights requests within 30 calendar days of receipt.
Please note that certain data rights are subject to exceptions under applicable law. For example, pl68 may be required to retain certain financial and identity data beyond your requested deletion period to comply with AML regulations and licensing obligations. Where a request cannot be fulfilled in full, pl68 will explain the reason in writing.
The pl68 Platform is strictly intended for adults aged 21 years and above. pl68 does not knowingly collect personal data from any individual under the age of 21. The pl68 registration process includes mandatory age verification steps designed to prevent access by minors.
If pl68 becomes aware — through its KYC process, responsible gaming monitoring, or any other means — that an account has been registered or used by an individual under the age of 21, pl68 will:
If you believe that a minor has registered a pl68 account, please contact pl68 support immediately at [email protected]. pl68 takes the protection of minors extremely seriously and will act swiftly on any such report.
pl68 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While pl68 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your pl68 account, to enable two-factor authentication where available, and to notify pl68 immediately if you suspect unauthorised access to your account.
pl68 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, pl68's data processing practices, or the features and services available on the pl68 Platform.
Where pl68 makes a material change to this Privacy Policy — meaning a change that significantly affects your rights or the way your data is processed — pl68 will notify you by sending a notification to your registered mobile number or email address, or by displaying a prominent notice on the pl68 Platform, at least seven (7) days before the change takes effect.
Non-material changes — such as corrections to typographical errors or clarifications of existing provisions — may be made without prior individual notice. The effective date and version number stated at the top of this document will be updated on each revision.
Your continued use of the pl68 Platform after any update to this Privacy Policy takes effect constitutes your acceptance of the revised policy. The current version of this Privacy Policy is always available at pl68.pro/privacy-policy. It is your responsibility to review this policy periodically.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how pl68 has handled your personal data, please contact pl68 using the details below:
Email: [email protected]
Subject line: Privacy Request – [Your pl68 Username]
pl68 commits to acknowledging all privacy-related enquiries within 5 business days and providing a substantive response within 30 calendar days.
Live chat is available through the pl68 Platform dashboard for general account and privacy queries. For formal data rights requests, written communication via email is strongly recommended to ensure a clear record.
If you are not satisfied with pl68's response to a privacy complaint, you have the right to escalate your complaint to the independent dispute resolution service or data protection authority designated by pl68's licensing jurisdiction. Details of the applicable escalation route are available from pl68 customer support upon request.
For related policies, please refer to the pl68 Terms & Conditions and the pl68 Responsible Gaming Policy.
Have questions about your data or want to exercise your privacy rights? Our support team is here around the clock. You can also explore the pl68 Casino with full confidence in how your information is protected.